How to use the Call Center

Take a full tour of the Genaya Call Center. See the calls list and Search calls, the Missed, Messages, Tags and Blocked tabs, and the inbox filter. Open your call settings to set Online or Offline, Background calling, the companies you see and your audio. Use the Wireless Caller to pick the number you call from, type or tap a number and place a call, or switch to a new text. Open Live Agents to see All Agents, Live Calls and the Calls Queue. Then open a conversation to filter it, block a number, show the contact info, call back, classify it with tags, a value and notes, and reply with attachments, Genaya AI, Help me write and Quick texts.