How to refund a GenayaPay payment
Refund a card payment in GenayaPay.
Learn how to refund a card payment in GenayaPay. Find the charge in Payments, open its Payment details, then click Refund to return the whole payment or a smaller amount, pick a reason, and confirm. Only completed card payments can be refunded, and the money lands back on the same card in 5 to 10 business days.