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How to read your website's analytics

Websites / Marketing, API, Logs and Codeschedule4 min readmenu_bookArticle 5 of 5 in Marketing, API, Logs and Code
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  1. 1
    Open Dashboard > Analytics

    Switch to Dashboard in the top bar and open Analytics. The head shows Live visitors with a green dot - the people on the site in the last five minutes - and the two tabs: Traffic overview (Total visits, Unique visitors, Visit duration) and Sales overview (Leads, Bookings, Orders). Refresh re-reads; the numbers are at most a minute old.

  2. 2
    Pick the range

    The date picker defaults to Last 7 days; Today, Last 30 days, Last 90 days and a custom range are one click away. Every tile carries a chip against the previous period of the same length - green up, red down; a range whose previous period had nothing to compare against shows no chip. Up to 92 days are read at once on the Pro plan and above; the Individual plan reads up to 30 days.

  3. 3
    Filter

    Four filters sit next to the picker: page, country, device and referrer, each listing the values the site has seen. A page filter narrows the visits tile, the chart and the Page traffic card to that page. A country, device or referrer filter narrows its own card while the tiles keep the site totals. The filters are on the Pro plan and above; the Individual plan reads the Traffic overview without them.

  4. 4
    Read the chart

    Visits per hour for a range of up to two days (Today shows the hours so far), per day beyond that, in your organization's time zone. Hover a point for the exact count - "Sep 9, 08:00 PM - 6 visits". The Sales overview draws leads and bookings per day.

  5. 5
    Track a click, then see it here

    A tracked click starts in the editor, not on this page: open the page in Edit mode, click the button or link, choose Track clicks, type a name (2 to 40 lowercase letters, numbers or underscores, like book_now) and, if you want, where it should go, then Publish. Press Add event on this card for the same instructions with one button that opens the page in Edit mode - nobody adds an attribute or pastes code. From the moment you publish, every click on it is counted here by name; before you track anything the card reads "No tracked clicks yet. Mark a button in Edit mode and publish." Custom events and the Events card are on the Pro plan and above; the click itself is still counted on the Individual plan and appears once you upgrade.

Total visits
Sittings that opened the site: a visitor who reads five pages in one sitting is one visit. Page views are counted next to it and are free at every plan.
Unique visitors
Distinct sittings in the range, counted once per browser tab session.
Visit duration
The average time a visitor stayed, measured by a heartbeat every 15 seconds while the page is visible and capped at 30 minutes per visit. A visit that left before its first heartbeat counts as a bounce and does not stretch the number.
Leads, Bookings, Orders
The Sales overview: forms submitted from the site, bookings made on its booking page and orders placed through its pay link, per day.
CardWhat it counts
Page trafficPage views per page, by page title
CountryVisits by the visitor's country, with its flag
Operating systemiOS, Android, Windows, macOS, Linux, other
ReferrerThe site that sent the visit; Direct when the address was typed, bookmarked or opened from a message
DevicesPhone, tablet, desktop
LoginsSign-ins to your site's app, by day
EventsClicks you tracked in Edit mode, by name
infoEvery card keeps its top rows and folds the rest into Other, so a card always sums to its total; Show all under a card shows every row. Numbers are per site and in your organization's time zone; the previous-period chips compare the same number of days right before the range.
lightbulbNo session recordings, by design: Genaya does not record what a visitor does on a page. The site's beacon stores no IP address, no browser fingerprint and nothing that identifies a person - only a coarse device and operating system, the country from the network edge, the page, the referring site and the time. Page views are free at every plan and never metered.

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