How to manage DNS records and renewals
Everything about a bought domain lives on one page, Operations > Domains - org-level on purpose, because a domain outlives any single website. Members with the Websites view permission see the list; changing anything needs the Marketing > Websites > Domains permission, and connecting a domain to a website the Websites publish permission.
- 1Read the list
Each row is one domain: the name and its term line (Renews at $29.99 a year on <date>, charged to your card on file - the renewal price and the day of the yearly charge - or Expires <date> and does not renew on its own), the website it answers for (Not connected until you pick one), the status - Registering, Registered, Expiring soon, Expired, Lapsed, Removed or Transferred out - the expiry date, the Renew automatically switch and the transfer lock glyph. Search narrows the list by name or website.
- 2Renew now
Open a row. The first card shows when the domain was registered, when it expires, what the first year cost, the renewal price per year and the name servers, with Renew now and a length picker (1, 2, 3 or 5 years; a premium name renews one year at a time). Renewing charges the card on file the renewal price for every year you add - never the lower first-year price - and moves the expiry date at once; your bank may ask you to confirm the payment.
- 3Renew automatically, Transfer lock, Privacy
Three switches, one field each. Renew automatically charges the renewal price to the card on file every year, 40 days before expiry, and tells you the exact amount 45 days ahead; off, the domain expires on its date after two warnings. Transfer lock keeps the domain from being moved to another provider without you; turn it off only to start a transfer (you are emailed when it comes off). Privacy keeps the registrant contact out of the public record and is included.
- 4Connect to a website
The Website picker lists your organization's sites. Pick one and press Connect: Genaya writes the records the site needs at the registry and the website's Dashboard > Domains shows the usual Waiting for DNS, Verified, securing and Connected steps. Disconnect drops the records and the secure connection; the domain stays yours.
- 5DNS records
The DNS records card lists every record of the domain. Add record opens the editor: the Type (A, AAAA, CNAME, TXT or MX), the Host (@ for the domain itself, or a name like www or mail), the Value, the TTL (5 minutes to a day) and, for MX, the Priority. Each field is checked before anything is sent - an A record needs an IPv4 address, a CNAME cannot sit on @, a TTL is at least 300 seconds. Edit and Remove sit on every row you own; a row Genaya manages for a connected website is marked Managed and stays locked until you disconnect the site. DNS changes can take up to an hour to show.
The DNS records editor - type, host, value, TTL; the rows Genaya manages stay locked.
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