How to buy a domain in Genaya

A domain bought in Genaya belongs to your organization: it is registered in your name, renewed through your Genaya billing, and its DNS records, transfer lock and privacy are managed under Operations > Domains. Nothing to set up at another company - the records a website needs are written for you the moment the name is yours.

1. 1
   Find a name

   Open the website, switch to Dashboard and open Domains. In the Custom domains card the Find a domain field sits above Connect domain: type the name you want (hearthandhorizon, or the full hearthandhorizon.com) and pick an ending from the picker next to it. The results list shows each name with both yearly prices - the first year, then every year after - and Buy, Premium (a name the registry prices itself) or Taken. The same field lives under Operations > Domains when you want a domain before choosing a website.

2. 2
   Check the price and the term

   Pick a name and the Buy sheet opens: the name, both yearly prices ("$19.99 the first year, then $29.99 a year") and the registration length (1, 2, 3 or 5 years). The price is per year and follows one rule: a 50% markup over what the registry charges for that year. Registries charge less to register a name than to renew it, so the first year usually costs less than the years after - most .com names are $19.99 the first year and $29.99 a year after. A longer term pays the first year at the first-year price and every later year at the renewal price (two years of that .com is $49.98), and the sheet lists it line by line: First year, the later years, Charged today and Every year after. Privacy and DNS hosting are included in both prices.

3. 3
   The registrant contact

   The first purchase asks for the registrant contact once: first and last name, organization, email, phone, address, city, state, postal code and country. It is saved for every later domain and can be edited from the sheet. Privacy keeps it out of the public record. After the first purchase (and after a change to the name, organization or email) you get ONE email asking you to confirm the registrant email address: click the link in it within 15 days. It is sent by the domain registry's verification service, so it may not carry the Genaya name; it is expected and safe, and your Genaya receipt tells you to look for it. A domain whose address is never confirmed is suspended until it is, so keep the email real. Genaya emails you too when the confirmation is pending and again once it is done.

4. 4
   Renew automatically, then pay

   Renew automatically is on by default: every year, 40 days before the domain expires, the card on file is charged the renewal price for one more year, and you are told the exact amount 45 days ahead; turn it off any time under Operations > Domains and the domain simply expires on its date. Tick the two agreements and press Pay $X and register. Your card may ask you to confirm the payment with your bank; the same order continues after you do. Genaya charges first and registers second - if the registry refuses the name, the charge is refunded on its own and the sheet says so.

5. 5
   Yours within minutes

   The sheet reads Your domain is yours: it connects to this site in a few minutes. The domain appears in the Custom domains card, the two records are written at the registry for you, and the same checks as a connected domain run: Waiting for DNS, Verified, securing, then Connected with the secure connection. Bought under Operations > Domains without a website, it waits there until you connect it to one.

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