An answer is a starting point, not the end of the road. Genaya AI adds tools around it: ways to reshape the text, act on a table without retyping it, jump into a record it mentioned, or just listen instead of reading.
1
Point at the answer
Hover the last answer (or tap it on the phone) to see Shorter, More detail, a speaker button, and a More menu, right under the text.
2
Work a table
Hover a whole table - never one still streaming - for Copy table and Download CSV at its corner, or press Select rows to check boxes and act on just some of them.
3
Open a record or a number
Press Quick look next to a client, invoice, estimate or appointment link for a small card with its status and one-click asks, or tap a phone number for Call or Copy number.
Genaya AI
When is Dana Cohen's invoice due?
auto_awesomeGenaya AIInvoice #2210 for Dana Cohen is due October 3, balance $612.00.
Quick look opens a small card next to a record link, with its status and one-click asks.
What is under every answer
Shorter and More detail rewrite the last answer, tighter or with more of it.
Want the answer in another language? Just ask for it in the box, for example "Translate that to Spanish".
A speaker button reads the answer aloud - Read aloud turns into Stop reading while it plays.
The More menu adds Run this on a schedule (drafts the answer as an agent you confirm), Turn this into an automation, Pin to Home (Unpin from Home once it is pinned), Send to a teammate, Email this answer and Save as PDF - Save as PDF is also in the chat's own three-dot menu.
infoRun this on a schedule needs the Agents feature and the Genaya AI agents permission on your role; Turn this into an automation needs the automations permission. Neither one runs on its own - each opens a card for you to confirm first, the same as any other request to Genaya. Pin to Home and Send to a teammate need no separate permission beyond using Genaya AI itself - see "How to pin a Genaya AI answer to Home or send it to a teammate".
Tables you can copy, download or act on
A whole table in an answer - never one still streaming - carries its own tools, quietly tucked in its corner until you hover or tap it.
Copy table
Copies the table so pasting into a spreadsheet lands as cells, not one long line of text.
Download CSV
Saves every row in the table as a file, not only the rows shown on screen.
Select rows
Check the rows you want, then Ask about these, Copy selected, Download selected, or one of up to two smart actions read off the table's own columns.
A table about
Smart action
Invoices
Send reminders
Estimates
Follow up on these
Appointments
Assign these
Leads
Draft replies
Tasks
Mark these done
Clients
Text these clients
infoEvery smart action, and Ask about these, sends a question into the chat - Genaya still shows you a card to confirm before anything is sent, assigned or charged.
Quick look on a record link, and calling a number
Press Quick look next to a client, invoice, estimate or appointment link in an answer for a small card with its status, its key facts and one-click asks:
Client
Summarize this client, Collect a payment, Text this client, Start a video room.
Invoice
Send a reminder, Collect payment, Who is this client?
Estimate
Send it, Convert to invoice.
Appointment
Reschedule, Assign, Start a video room.
A phone number in an answer opens a small menu of its own: Call places the call through the Genaya dialer, and Copy number copies it.
Genaya AI
(512) 555-0148Call through Genaya
123456789*0#
call
A phone number in an answer opens Call (through the Genaya dialer) or Copy number.
Read aloud
The speaker button under any answer reads it aloud in the same natural voice as talk mode, one message at a time. It stops when you switch chats, close the panel or start talk mode, and it is hidden while talk mode is already open - talk mode is still the hands-free way to have a whole conversation out loud.
Keyboard shortcuts
UpWith the composer box empty, edits your last message.