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How bookings and deposits work on your site
open_in_newOpen Websites in Genayaarrow_outward- Book now
- Binds a published Engage booking page. Visitors pick a slot from your real availability; Genaya writes the appointment and creates or matches the client, exactly as the standalone booking page does.
- Deposits
- When the booking page requires a deposit, the visitor pays through GenayaPay before the slot is held. The amount comes from your booking page, never from the website.
- Pay a deposit / Pay an invoice
- A button bound to a GenayaPay payment link. The amount is read from Genaya's document at render time; a link that is turned off disappears from the page.
- Policies page
- When the site takes payments - a Pay a deposit button, a store, or a Book now section whose booking page collects a deposit - it must carry a Policies page that covers refunds, cancellations and your service or delivery terms. Genaya writes a starting text when it builds the site; you edit it under Dashboard > Settings > Legal pages. Publishing without it is blocked with the fix named.
- Text message consent
- A form or booking section that asks for a phone number shows one unchecked box under the phone field: the visitor agrees to receive text messages about their request, with message frequency, message and data rates, and Reply STOP to opt out. It is never checked for them. What they chose, the exact words they saw and the time are saved with the submission, and the lead it creates carries an SMS consent line; the site's Leads and Bookings records on Dashboard > Data print it read-only ("Not given", "Not given (asked on <date>)" or "Agreed on <date>"). Two rows in the section's Section data window are yours: Text message consent (your own sentence under the box - leave it empty for the standard one; a sentence that never says STOP is not used) and Visitors must agree before sending (a switch that applies only when they typed a phone number; the standard sentence says consent is not a condition of purchase, so write your own if you require it).
infoGenayaPay must be set up before a deposit or payment button can appear; until then the block stays out of the page and the build says so. Processing fees are GenayaPay's normal fees - there is no extra platform percentage on site payments.
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