An agent in Ask mode parks every action. In Auto safe mode it runs safe changes (a note, a task, a status) and parks sends and money. In Auto mode it runs what your own autonomy setting allows and still parks anything that needs a typed confirmation. Parked cards wait in Approvals until you answer or until the agent's next run, when it reads your answer and continues.
- Approvals inbox
- Genaya AI > Approvals lists every waiting card across your agents, newest first, with the agent's name and the run it came from. The bell tells you when an agent parked something.
- Approve
- The action runs now with the exact wording on the card. A send you approve is a normal message in your Inbox afterwards, with Undo for the usual window.
- Reject
- Nothing runs. The agent writes the rejection into its transcript and does not retry that action on its own.
- Standing approval
- On the agent's page, grant one kind of send (its Lead follow-up text, for instance) for good, with a maximum per day. You type the agent's name to grant it; revoking it takes one press. The agent then sends that template without a card, within the cap.
warningA standing approval is only ever granted after the agent has run a few times in Ask mode (its probation), so you have seen its wording go out under your eyes first.
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