Help Centerchevron_rightClientschevron_rightHow to fill a new client with Smart paste

How to fill a new client with Smart paste

Smart paste turns a block of text into a client form. Copy a customer's message, an email, a support ticket or a lead, open Clients -> Create Client and click Smart paste next to the page title.

  1. 1
    Copy the text

    Copy the message, email, ticket or lead from wherever it is.

  2. 2
    Click Smart paste

    On New Client, click Smart paste at the top, next to the title. Genaya AI reads the text.

  3. 3
    Check what it filled

    It fills the EMPTY fields: title, name, company, phones, email, address, lead source, which of your companies the client belongs to, and your client custom fields. It never overwrites what you already typed.

  4. 4
    Click Create client

    Review, add anything missing and click Create client. Nothing is saved before that.

lightbulbIf the browser blocks the clipboard, a box opens. Paste the text into it and click Extract.
infoEach Smart paste uses Genaya AI credits as a helper call: 10 credits, the same as Smart paste on New Appointment. See How Genaya AI credits work.

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