What Genaya AI knows about your integrations, features and add-ons
open_in_newOpen Genaya AI in Genayaarrow_outwardGenaya AI carries the whole marketplace in its head: what each integration brings, where its data lands, where it is set up and which plan includes it. It also sees your organization's own state - which integrations are connected, which feature switches are on or off, which ones your plan does not include yet, and which add-ons you pay for. Connect something on Settings > Integrations and Genaya AI knows within a minute.
Ask about any integration
Ask the way you would ask a teammate: "is Inbox Sync connected?", "what came in from Facebook this week?", "how do I connect QuickBooks?", "which lead sources do we have?". The answer names the real state and, when something is not connected yet, links the page that connects it. A locked one names the plan it needs.
| Integration | What Genaya AI can answer |
|---|---|
| Inbox Sync (WhatsApp, Messenger, Instagram) | Conversations and messages by channel - "how many Instagram messages came in today?" |
| Lead Sources (Angi, Google Ads, Google LSA, Thumbtack, Facebook Lead Ads) and Lead Intake | Leads by source or by table - "list this week's Angi leads", "which form brought the most leads?" |
| Call Sync (CallRail, RingCentral) and Genaya Number Pool | Calls on the client timeline and the call log with their source - "which campaign brought the most calls?" |
| Calendar Sync, Rooms Sync, Email Sync, Docs Sync | What each member connected and what it mirrors - appointments on a calendar, meetings as Rooms sessions, mail on a client's timeline, documents as Genaya AI sources |
| QuickBooks Online, Xero | Whether accounting sync is connected and where the sync log lives |
| Connect Reviews | Google reviews and the reputation numbers |
| GenayaPay, Developer API, Zapier, Genaya in ChatGPT and Claude | Whether each is set up and where |
Switch a feature on or off from the chat
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Switching needs the same permission as the Settings > Features page (Enable features / Disable features - admins and owners by default). A feature your plan does not include cannot be switched on; Genaya AI names the plan and links Billing. Products such as Websites, Business Formation and Genaya Connect are always on and have no switch.
Add-ons
Ask "what does the AI Receptionist cost?" or "do we have Call Intelligence?" and the answer quotes the monthly price and whether it is active. Add-ons are bought on Settings > Billing, never from the chat - Genaya AI links the page.
Frequently asked
Still stuck?
Our team typically replies within one business day.