How Genaya AI answers with the right control
A chat answer used to be words, and your reply was words too. Now, when Genaya AI needs something from you, or has something to show, it answers with the control that fits, right under its sentence. You tap, and the tap becomes your next message in your own words, so the chat reads the same whether you tapped or typed. Nothing is created, sent or spent by a tap: it is only your answer.
The nine kinds of answer
| When Genaya AI needs | What you see | What a tap does |
|---|---|---|
| You to pick one thing (a channel, a plan, a person) | Round marks, one row per choice, the recommended one marked, and a "Something else" row | Sends that choice as your message at once. "Something else" puts the cursor in the composer so you can type. |
| You to pick several things (days, channels, people) | Checkboxes with a Continue button | Checks each pick; Continue sends them as one sentence ("Monday, Thursday and Friday"). |
| An amount (a budget, a price) | A slider with the amount editable above it | Sends the amount in words ("$50 a day"). |
| A date (when to send, when to start) | A calendar; the time rows too when the question asks for a time | Sends the day written out ("Tuesday, November 18, 2026", with "at 9:00 AM" when a time was asked). |
| To show where a process stands | A checklist: a green check for what is done, a blue ring for the step you are on, an empty circle for what comes next, a struck line for what was skipped | Nothing; it only reads. Ask the next question in the composer. |
| To explain a strategy or a flow | A diagram: steps as boxes, a start and an end as pills, a decision as a diamond, arrows between them | Nothing; it only reads. |
| To compare numbers | A chart: bars by category or by day, a line over time, a donut of shares | Nothing; it only reads. |
| To show a record (an invoice, a client, an appointment, a call) | A card with the record's own facts and an Open row | Open goes to the record; the chat moves to the side so you keep your place. |
| Your OK to change or send something | The confirm card with every detail, and Edit | Confirm runs it; Edit asks what to change; nothing moves until you confirm. |
Typing always works
Every control is a shortcut, never a wall. Type your answer in the composer instead of tapping and Genaya AI reads it the same way; once you have replied, the control under the earlier answer locks and shows what you chose. If none of the choices fit, "Something else" is on every pick-one question, and on a pick-several question you can type your own list.
What a control never does
- It never creates, sends or charges anything. A tap is a message; a change still comes back as the usual card for you to confirm.
- It never guesses for you. A pick-several question waits for Continue; a date and time question waits for both before it offers the button.
- It never hides the chat. The question stays in the answer's words above the control, so a teammate reading the chat later sees what was asked and what was answered.
Frequently asked
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