Genaya AI knows your team, your calendar and the map. Name a team member the way you would say it out loud - a first name is enough - and name the day the way you would say it: today, tomorrow, Tuesday, next Friday. It finds the person, works out the date in your organization's own calendar and answers with the exact number.
What you can ask
A team member's day. "How many appointments does Lidor have this Tuesday?", "Show me Dana's jobs tomorrow", "What is on my schedule on Friday?"
The driving in a day. "How much driving does Shahar have on Tuesday?" - the real drive time between each job, in the order they are booked, and the total.
A faster route. "How can you make Shahar's route faster this Tuesday?" - Genaya looks for a shorter order of the same stops and tells you how many minutes it saves.
Tight gaps. "Is Dana's day tomorrow doable?" - every pair of jobs where the drive is longer than the time between them, and any two jobs that overlap.
Who is closest. "Who is closest to 18150 Collins St, Encino tomorrow at 2 pm?" - where each working team member will be at that hour, and the real drive time for the closest ones.
Any distance. "How far is 9949 Durant Dr, Beverly Hills from 18150 Collins St, Encino?" - road miles and drive time between any two places.
How the answer is counted
Canceled appointments are left out and said out loud. An answer reads "9 jobs, plus 1 canceled", so the number matches what you see on the schedule.
The jobs a team member is on - the people assigned to the appointment - not the appointments that person created.
Two people with the same first name? Genaya asks which one instead of guessing.
Drive times follow the road network with typical traffic. They are not live traffic.
A faster order is a suggestion. It ignores the arrival window each client was promised, so moving a job still means rescheduling it with the client. Genaya never moves an appointment on its own.
infoWho can ask: you see the same appointments in the chat that you see on the Schedule. A team member whose role shows only their own appointments can ask about their own day, not about someone else's.
lightbulbA route is one day. Ask about one day at a time, and add where the day starts - "starting from the office" - when the first drive matters.
Frequently asked
Was this article helpful?
support_agent
Still stuck?
Our team typically replies within one business day.