How to talk to your receptionist in the Inbox

AI Receptionistschedule1 min readmenu_bookArticle 13 of 13 in AI Receptionist

Your receptionist reports to you like a teammate. Its conversation is a running log of its calls, and you can ask it about them in plain words.

1
Find its conversation
In the Inbox (or the Messages tab of Call Center), open the inbox filter and pick AI Receptionist. Each receptionist has one conversation, named after it with "(AI)".
2
Read its posts
After every call it posts who called and for how long, the summary, what it did (booked, texted, transferred, sent a payment link) and a link to open the call.
The receptionist posts every call, and answers your questions about them.
3
Ask it a question
Type in the box at the bottom and send - for example "Who wanted a call back today?" or "How many appointments did you book this week?". It answers in the conversation.

infoNothing you type here reaches a caller. The conversation has no phone number and never sends a text.

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