Every receptionist speaks with the ChatGPT voice, the most natural voice Genaya offers. One model hears the caller and speaks back, so it sounds like a person and answers quickly.
On the AI Receptionist page, open the receptionist and click Voice in the left panel.
The voices are grouped Women and Men. Press the play button on any voice to hear a short sample before you pick. Press it again to stop.
Click the voice. Live calls use the same voice.
Drag Voice speed or tap a preset, from 0.5x to 1.5x. Normal is the natural pace.
Waits after the caller stops talking: Short, Normal or Long - how long it waits after the caller stops talking before it answers. Pick Long for callers who pause to think.
Click Save changes at the top right.
Our team typically replies within one business day.