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How to pick the receptionist's voice

AI Receptionistschedule1 min readmenu_bookArticle 9 of 13 in AI Receptionist
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Every receptionist speaks with the ChatGPT voice, the most natural voice Genaya offers. One model hears the caller and speaks back, so it sounds like a person and answers quickly.

  1. 1
    Open the Voice page

    On the AI Receptionist page, open the receptionist and click Voice in the left panel.

  2. 2
    Hear the voices

    The voices are grouped Women and Men. Press the play button on any voice to hear a short sample before you pick. Press it again to stop.

    Press play to hear a voice, then click it to pick it.
  3. 3
    Pick one

    Click the voice. Live calls use the same voice.

  4. 4
    Set the speed

    Drag Voice speed or tap a preset, from 0.5x to 1.5x. Normal is the natural pace.

  5. 5
    Set the wait

    Waits after the caller stops talking: Short, Normal or Long - how long it waits after the caller stops talking before it answers. Pick Long for callers who pause to think.

  6. 6
    Save

    Click Save changes at the top right.

infoThe background noise filter is always on, so callers in a car, a shop or on speaker still come through clearly. There is nothing to set.

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